تجزیه و تحلیل فشارهای فیزیکی (اسکلتی- عضلانی) محیط کار و مداخله ارگونومی با استفاده از روش طراحی آزمایش‌های تاگوچی (مطالعه موردی شرکت پشتیبانی نرم افزار)

Introduction: Professional and occupational diseases, pain, large losses to workers, businesses, social security funds and their communities in general. According to International Lab our Organization estimates, due to the working conditions, work-related accidents are six times more likely to cause their death. Aim of this study check and improvement in muscular-skeletal disorders in a support software company in Tehran. Materials and Methods: In this cross-sectional study of 70 randomly selected operators. Using data from the Cornell Musculoskeletal Discomfort Questionnaire and Rapid office strain assessment were collected. Data were analyzed using Pearson correlation test and analysis of variance and the improvement was achieved using the Taguchi method. Conclusion: ROSA results showed that 43/11 percent and 57/88 percent of operators in the notification area of ergonomic interventions are needed in the area. Using Taguchi Methods designed to change workstations, Selection and changes need to be applied. The results reveal a decrease in the average final score to 74.5 and its improvement and reduction of 7% of the ergonomic intervention and improvement of the alert level.